Frequently Asked Questions (FAQs)
What is crime scene cleaning, and why is it necessary? Crime scene cleaning involves the removal of biohazards, decontamination, and sanitisation to ensure that areas affected by crimes or traumatic events are safe to use. It is necessary to prevent health risks and comply with UK safety regulations.
Can I clean a crime scene myself? No. Handling biohazards without proper training and protective equipment is extremely dangerous. Bloodborne pathogens, bacteria, and viruses can pose severe health risks. Always hire professionals.
Is crime scene cleanup covered by insurance? In many cases, crime scene cleanup costs may be covered under property insurance policies. We recommend checking with your provider, and we can assist with documentation for claims.
How soon can SVM Cleaning respond to a crime scene? We offer 24/7 emergency response services and aim to arrive on-site as quickly as possible to prevent further contamination and distress.
How long does crime scene cleanup take? The duration varies based on the severity of contamination and size of the affected area. Some cleanups may take a few hours, while others could require multiple days. We provide time estimates after assessment.
What happens to biohazardous waste after cleanup? All contaminated materials are securely packaged and transported to licensed hazardous waste facilities for proper disposal.
Are your cleaning products safe for indoor use? Yes. We use hospital-grade disinfectants that are highly effective yet safe for people, pets, and the environment.
Do you operate with discretion and privacy? Absolutely. We maintain full confidentiality and operate with professionalism and sensitivity to support those affected.